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Are wait times and unresolved calls letting your customers down? In today’s marketplace, an outstanding call center experience will elevate your brand and drive repeat business. With Agent NLP, you can better meet your customers needs and wants by having a real voice interact with them.
Are wait times and unresolved calls letting your customers down? In today’s marketplace, an outstanding call center experience will elevate your brand and drive repeat business. With Agent NLP, you can better meet your customers needs and wants by having a real voice interact with them.
POWERFUL
Field calls automatically, learning from every conversation to improve its performance
FLEXIBLE
Integrates with your call center software seamlessly, requiring no IT changes
SECURE
Built-in security defends enterprise and customer data, and protects privacy
Designed for any enterprise with a call center, Agent NLP acts as an agent, integrating seamlessly into your current call center software platform on day one, with no changes required. Agent NLP logs in and starts answering calls immediately, resolving the most common customer pain points and learning from each conversation as it goes.
Created by a world-class team of experts, Agent NLP uses natural language AI and advanced machine learning to deliver significant business results.
Turn frustration into fantastic.
66 percent of customers are often frustrated BEFORE they call for support and 34 percent of customers that do call will never call back.
66 percent of customers are often frustrated BEFORE they call for support and 34 percent of customers that do call will never call back.
Retain your customers cost-effectively.
Acquiring new customers is said to cost five times more than the retaining existing customers.
Acquiring new customers is said to cost five times more than the retaining existing customers.
Eliminate long hold times.
Provide more accurate and efficient customer support that converts new customers and increases repeat business.
Provide more accurate and efficient customer support that converts new customers and increases repeat business.
Cut costs at you scale up!
Cut soaring employee retention and training costs while boosting your customer satisfaction scores.
Cut soaring employee retention and training costs while boosting your customer satisfaction scores.
Get a competitive advantage with Agent NLP from Metaworld.
Contact us today to arrange a demonstration.
6175 Hwy 7 Unit 10, Woodbridge, ON L4H 0P6
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